Refund policy

Thank you for shopping with Enigma. We strive to provide high-quality products and excellent customer service.

We do not accept returns or exchanges for any reason once a purchase has been made.

In the unlikely event that you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will work with you to resolve the issue, which may include providing a replacement or issuing a store credit.

To be eligible for assistance under this policy, you must provide proof of purchase, such as a sales receipt or order confirmation.

Please note that shipping and handling fees are non-refundable.

By completing a purchase in the Enigma Store, you acknowledge and agree to abide by this No Return Policy.

If you have any questions or concerns regarding this policy, please contact our team.